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ABOUT WESTERLY BARNSTAPLE.

Find out more about what we do and our team.

Meet the team

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Mike Wiggins

Head of Business

Richard Tyson

Sales Team Leader

David Nicks

Sales Executive

Mark Strelow

Sales Executive

Mark Hopkins

Sales Executive

Claire Facy

Service Advisor

Rebecca Woodhouse

Service Advisor

James McGuire

Service Advisor

CUSTOMER REVIEWS.

Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by BMW UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.

Everything went brilliantly and there care and protection of customers was superb.

Service

Excellent communication and they did what they said they would

Service

They did what they were supposesd to in an efficient friendly manner.

Service

I am always completely satisfied with all that Westerly Barnstaple do for me.

Service

They Do everything they could to sort the problem and sort it quickly.

Service

I have been self isolating since March my BMW required a MOT I was concerned about this but the service department reassured me by collecting and returning my vehicle.

Service

Not knowing a lot about the workings of my car I'm very confident that you do

Service

The service was fine, there wasn't opportunity for your staff to make it excellent due to COVID restrictions, and I had to delay collecting the vehicle by a day due to a flood in your dealership, not your fault that one!

Service

was on holiday, booked me in quickly, sorted key battery issue

Service

Vehicles are serviced to a high standard

Service

Face to face discussion with caring receptionist [Claire Facy], detailed paperwork and video have given me more confidence.

Service

Friendly and efficient service. I wish for a pick up or drop off facility

Service

Westerly BMW Barnstaple arranged for my car to be collected from my home and brought back to me after the service. This is so much more convenient than having to arrange and drive a courtesy car. As a disabled person, I really appreciate this.

Service

All the team at Westerly Barnstaple are friendly and customer focused. They take time to listen each customer's requirements and do their best to not only match but exceed them, where possible.

Service

Very easy to book for the service.

Service

Staff are always very helpful and courteous

Service

Car was in for MOT which was carried out quickly and efficiently with good feedback

Service

Very well looked after

Service

I've bought several cars from Westerly Barnstaple and always receive a top class service.

Service

The reception team were really efficient - particularly given that they had just re opened after the Covid lockdown. The Mechanics were completely open and honest in the way that they dealt with my car.

Service

Staff all kept me upto date, timing was perfect

Service

Courteous and proffessional

Service

The sales staff at Westerly Barnstaple are welcoming, helpful, knowledgeable and not at all pushy. We deal with Mark and it was a pleasurable experience choosing our new BMW X1 M Sport Hybrid.

Sales

The friendliness and helpfulness I experienced.

Sales

Very efficient and a deal done with ease

Sales

The car is lovely . All questions answered when asked and shown how to use certain things when not known .

Sales

Not only were the staff informed, reliable and helpful, they were also friendly and provided a really personal service.

Sales

No hiccups

Sales

Mark Strelow in the barnstaple branch was incredibly helpful,took the time to explain pcp and all other aspects of the purchase,as well as letting us test drive a 3 and a 5 series to see which would be best for us. He was great

Sales

Although the sales team were extremely busy they always made us feel welcome.

Sales

David is a very friendly man. Did his best to get the car sorted for me during this very strange time we are going through.