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ABOUT WESTERLY BARNSTAPLE.

Find out more about what we do and our team.

Meet the team

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Mike Wiggins

Head of Business

Richard Tyson

Sales Team Leader

David Nicks

Sales Executive

Mark Strelow

Sales Executive

Mark Hopkins

Sales Executive

Claire Facy

Service Advisor

Rebecca Woodhouse

Service Advisor

James McGuire

Service Advisor

CUSTOMER REVIEWS.

Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by BMW UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.

The team are very polite and courteous.

Service

As above, very friendly and the service is excellent.

Service

The service was quick and reasonably well priced nice friendly staff

Service

Work done efficiently and car washed, staff helpful and polite

Service

because I absolutely trust the wonderful mechanics.

Service

Excellent service

Service

I found the staff very helpful and friendly

Service

Very professional service

Service

Everything timely. Communication clear

Service

Because your service is 2nd to none..

Service

Car was excellent and clean when service had finished thanks

Service

Nice person on service desk ( ms c facy) nothing was no trouble. Everything went smoothly

Service

The oil service apparently went without any fuss - but because of the Coronavirus restrictions, I have not driven the car since.

Service

Mot was carried on in a timely fashion and at a competitive price

Service

Front brakes needed attention as the car was having its MOT. Quote given and work completed promptly.

Service

Very good

Service

Staff are helpful and good customer service.

Service

Once again best service

Service

Could not find fault, everything good

Service

They are always able to answer any questions attentive and try to give best service in these difficult times

Service

Due to Covid-19 restrictions, my BMW was collected from my home address and returned after servicing at no extra cost. The car had been cleaned both inside and outside after the service and when it was returned it was immaculate.

Service

The staff are amazing.. all really stretched at the moment with job lay offs due to corona virus.. 1st class

Service

A service was actioned the following week courtesy car provided...kept in formed as the day went on as to when I could pick my car up...service completed satisfactory...service staff very helpful

Service

Customer Service is very good

Service

All went according to plan, friendly service.

Service

Overall, very good teamwork throughout.

Service

The young lady in service dept sorted out the loan car and the hire car whilst mine was repaired.

Service

No real issues, especially with current covid challenges

Service

MOT done and car washed within 2 hours. Good service as expected from BMW agent. Covid rules adhered to rigorously!!

Service

Always so friendly

Service

We were made to feel valued and important and nothing was too much trouble

Sales

Mark Hopkins couldn't have been any more helpful

Sales

ditto all very good.

Sales

The car arrived at the dealership at the expected time and was prepped and paint-protected ready for collection on the agreed date, and looking immaculate in the showroom.

Sales

With the Covid restrictions in place, I felt the service and attention that was given was exceptional.