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ABOUT WESTERLY BARNSTAPLE.

Find out more about what we do and our team.

Meet the team

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Mike Wiggins

Head of Business

Richard Tyson

Sales Team Leader

Mark Strelow

Sales Executive

Mark Hopkins

Sales Executive
Russell Beauchamp

Russell Beauchamp

Sales Executive

Claire Facy

Service Advisor

Rebecca Woodhouse

Service Advisor

James McGuire

Service Advisor

CUSTOMER REVIEWS.

Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by BMW UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.

No hassle. Good service and safe Covid 19 arrangements

Service

As always a great service. Collected car and returned car. Worth so much for a busy company like ourselves

Service

No complaints

Service

collect and return for my mot service was excellent

Service

as. i stated above all very professional

Service

Ordered stuff that I needed on time

Service

efficient service

Service

Consistently good. Clare Facy on reception is always very professional and helpful.

Service

Very good experience and in line with what I think customers would expect from a BMW service dept.

Service

Happy with whole service . Even washed my car already for me

Service

over many years the service has never let both my wife and myself down.

Service

The car was ready at the agreed time and we were dealt with swiftly and efficiently

Service

Great service a bit tainted by covid restrictions so not like usual experience, ie we werent allowed in lol.

Service

They give great service

Service

All the staff have been helpful, friendly and efficient - especially James McGuire and Claire Facy whom we have dealt with recently.

Service

Service completed to my satisfaction

Service

The team are very polite and courteous.

Service

As above, very friendly and the service is excellent.

Service

Work done efficiently and car washed, staff helpful and polite

Service

The service was quick and reasonably well priced nice friendly staff

Service

because I absolutely trust the wonderful mechanics.

Service

Excellent service

Service

I found the staff very helpful and friendly

Service

Everything timely. Communication clear

Service

Because your service is 2nd to none..

Service

Very professional service

Service

Car was excellent and clean when service had finished thanks

Service

Nice person on service desk ( ms c facy) nothing was no trouble. Everything went smoothly

Service

The oil service apparently went without any fuss - but because of the Coronavirus restrictions, I have not driven the car since.

Service

Again, due to COVID and the restrictions that have ensued it has been very challenging for BMW to deliver a service similar to the past

Sales

My contact Mark Strelow at Westerley BMW made the whole experience run perfectly smoothly. 10/10

Sales

EXCELLENT SALES PROCESS DESPITE SHOWROOM BEING CLOSED DUE TO COVID FOR PART OF THE TIME, KEPT UP TO DATE AS PROGRESS MADE, GOOD STANCE TAKEN ON POSSIBLE TARIFFS (IE OPTION TO CANCEL) AND VALUE OF TRADE IN WELL MANAGED AND ADVICE KEPT TO.

Sales

Regular updates about the progress of manufacture and delivery schedule.

Sales

They were both professional, knowledgeable and friendly

Sales

Quick and efficient.

Sales

Smooth process from start to finish - e-Signature process worked well and was well explained, and delivery all the way from Devon to Glasgow went without a hitch.

Sales

Always fantastic

Sales

We were made to feel valued and important and nothing was too much trouble

Sales

Mark Hopkins couldn't have been any more helpful

Sales

ditto all very good.