Loading...

ABOUT WESTERLY BARNSTAPLE.

Find out more about what we do and our team.

Meet the team

0 items found Done
  • No filters have been added

No news found with your current search criteria.

Mike Wiggins

Head of Business

Richard Tyson

Sales Team Leader

Mark Strelow

Sales Executive

Mark Hopkins

Sales Executive

Claire Facy

Service Advisor

James McGuire

Service Advisor

CUSTOMER REVIEWS.

Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by BMW UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.

They are a brilliant dealership extremely helpful

Service

I accept that I am paying extra for the services of an international organisation - and they did not disappoint.

Service

Good service and reasonably fast turnaround

Service

Very courteous and helpful staff

Service

Amazing,tremendous,top of the range service.

Service

Excellent service from really loverly people. It is for me difficult to fault them.

Service

Dropped my car off, was asked if I wanted it cleaned as part of the service, phoned when ready, no fuss just good customer service.

Service

Friendly attentive male service adviser, dealt with my needs promptly and professionally.

Service

Service carried out within the time frame advised this was particularly important as I was waiting for the work to be completed, additionally I found the vehicle check video very useful.

Service

Friendly efficient service

Service

Service completed and issue raised resolved.

Service

Every time I visit the team are extremely helpful and professional.

Service

Very satisfied with the service

Service

Attention to detail and always putting the customer first

Service

good staff who look after their customers

Service

Great service at a great price.

Service

Fitted in at short notice. Service undertaken while waited. Sadly no coffe/tea facilities or magazines to read.

Service

Excellent service.

Service

That's how I feel when I hand over my car keys with confidence.

Service

Car was fit in, courtesy car supplied and all completed quickly.

Service

Easy to book on line

Service

No complaints regarding my latest purchase.

Service

Friendly service always

Service

Last service at BMW in Barnstable was quick & efficient. Really helpful video showing what works were needed with expert advice from your local technician clearly explained to me. Very helpful and practical.

Service

Friendly and efficient

Service

Good old fashioned service, especially collection and delivery of vehicle

Service

Super service from Westerly

Sales

Jim Carter ( Sales Executive ) always available, kept me fully informed of each stage of the process. Vehicle in excellent condition and well presented in the Show bay with plenty of time to review the car and ask any questions I had.

Sales

Everyone was courteous and friendly to me

Sales

Very helpful friendly and professional service.

Sales

Good communication -efficient.

Sales

The team at the showroom ensured all questions were answered with ease and nothing was too much trouble. We were kept uoto date throughout the process from orderjng to delivery

Sales

They were helpful ,patient, gave us every opportunity to explore likely models, advised us on possible extras without being pushy.

Sales

The Centre was very helpful

Sales

From ordering car to collecting it ran very smoothly, especially Mark who we dealt with was very supportive.

Sales

Salesman very patient with me whilst familiarising myself with the latest technology.

Sales

The delivery was on time. The car was well presented with a very good valet. Purchase was straight forward with confirmation by email, once again notification by Russell Beauchamp .

Sales

As I stated above it was an enjoyable experience with no stress or worry thanks to Mark Strelow