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ABOUT WESTERLY BARNSTAPLE.

Find out more about what we do and our team.

Meet the team

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Mike Wiggins

Head of Business

Richard Tyson

Sales Team Leader

David Nicks

Sales Executive

Mark Strellow

Sales Executive

Mark Hopkins

Sales Executive

Rebecca Woodhouse

Service Advisor

James McGuire

Service Advisor

CUSTOMER REVIEWS.

Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by BMW UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.

Not knowing a lot about the workings of my car I'm very confident that you do

Service

The service was fine, there wasn't opportunity for your staff to make it excellent due to COVID restrictions, and I had to delay collecting the vehicle by a day due to a flood in your dealership, not your fault that one!

Service

was on holiday, booked me in quickly, sorted key battery issue

Service

Vehicles are serviced to a high standard

Service

Face to face discussion with caring receptionist [Claire Facy], detailed paperwork and video have given me more confidence.

Service

Very easy to book for the service.

Service

All the team at Westerly Barnstaple are friendly and customer focused. They take time to listen each customer's requirements and do their best to not only match but exceed them, where possible.

Service

Friendly and efficient service. I wish for a pick up or drop off facility

Service

Westerly BMW Barnstaple arranged for my car to be collected from my home and brought back to me after the service. This is so much more convenient than having to arrange and drive a courtesy car. As a disabled person, I really appreciate this.

Service

Car was in for MOT which was carried out quickly and efficiently with good feedback

Service

Staff are always very helpful and courteous

Service

Very well looked after

Service

I've bought several cars from Westerly Barnstaple and always receive a top class service.

Service

The reception team were really efficient - particularly given that they had just re opened after the Covid lockdown. The Mechanics were completely open and honest in the way that they dealt with my car.

Service

Staff all kept me upto date, timing was perfect

Service

Courteous and proffessional

Service

help through out civid19 very good and customer treatment very good

Service

Everything just fine

Service

Everything was as expected

Service

Always exceptional service and help An excellent dealership which is a credit to Bmw

Service

Westerly staff are always polite and courteous and provide progress updates on the vehicle during the time it is in the workshop.

Service

Professional

Service

Mark Strelow in the barnstaple branch was incredibly helpful,took the time to explain pcp and all other aspects of the purchase,as well as letting us test drive a 3 and a 5 series to see which would be best for us. He was great

Sales

Although the sales team were extremely busy they always made us feel welcome.

Sales

David is a very friendly man. Did his best to get the car sorted for me during this very strange time we are going through.