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ABOUT WESTERLY BARNSTAPLE.

Find out more about what we do and our team.

Meet the team

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Mike Wiggins

Head of Business

Richard Tyson

Sales Team Leader

David Nicks

Sales Executive

Mark Strelow

Sales Executive

Mark Hopkins

Sales Executive

Claire Facy

Service Advisor

Rebecca Woodhouse

Service Advisor

James McGuire

Service Advisor

CUSTOMER REVIEWS.

Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by BMW UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.

You finished on time. Valet included.

Service

Timely, informative, helpful

Service

The staff were supportive and very helpful

Service

They did what they said they would do and in the timeframe agreed.

Service

No overcharging. No gimmicks. No fuss, just good old fashioned service with a smile.

Service

Good customer service

Service

Westerly Barnstaple were wonderful! We're shielding our child due to covid and we couldn't have asked for more from Westerly. They arranged our service, had the car collected and dropped back home the same day. Many thanks!

Service

Very efficient

Service

This visit was not straight forward and included work to a damaged wheel by others. Westerly, although very busy and it would appear under resources due to Coronavirus cut backs managed to give their usual very high quality service.

Service

Everyone is pleasant

Service

Could not have been better, the staff at Westerly Barnstaple are brilliant.

Service

Everything went brilliantly and there care and protection of customers was superb.

Service

Excellent communication and they did what they said they would

Service

I am always completely satisfied with all that Westerly Barnstaple do for me.

Service

They Do everything they could to sort the problem and sort it quickly.

Service

They did what they were supposesd to in an efficient friendly manner.

Service

I have been self isolating since March my BMW required a MOT I was concerned about this but the service department reassured me by collecting and returning my vehicle.

Service

Not knowing a lot about the workings of my car I'm very confident that you do

Service

The service was fine, there wasn't opportunity for your staff to make it excellent due to COVID restrictions, and I had to delay collecting the vehicle by a day due to a flood in your dealership, not your fault that one!

Service

was on holiday, booked me in quickly, sorted key battery issue

Service

Vehicles are serviced to a high standard

Service

Face to face discussion with caring receptionist [Claire Facy], detailed paperwork and video have given me more confidence.

Service

All the team at Westerly Barnstaple are friendly and customer focused. They take time to listen each customer's requirements and do their best to not only match but exceed them, where possible.

Service

Westerly BMW Barnstaple arranged for my car to be collected from my home and brought back to me after the service. This is so much more convenient than having to arrange and drive a courtesy car. As a disabled person, I really appreciate this.

Service

Friendly and efficient service. I wish for a pick up or drop off facility

Service

Very easy to book for the service.

Service

Paid the money and left with exactly what I wanted

Sales

The friendliness and helpfulness I experienced.

Sales

The sales staff at Westerly Barnstaple are welcoming, helpful, knowledgeable and not at all pushy. We deal with Mark and it was a pleasurable experience choosing our new BMW X1 M Sport Hybrid.

Sales

Very efficient and a deal done with ease

Sales

The car is lovely . All questions answered when asked and shown how to use certain things when not known .

Sales

No hiccups

Sales

Not only were the staff informed, reliable and helpful, they were also friendly and provided a really personal service.